In addition to prepayment, PayPal and credit card (VISA / Mastercard), you can also choose to purchase on account with Klarna. Keep for new customers

From an order value of €120, shipping is free for you.

The shipping costs to other European countries are different: save a table with defined shipping costs (see below)

Germany
€4.90

Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech. representative
€6.90

Italy, Slovakia, Slovenia, Spain, Portugal, Sweden, Ireland
€7.90

Bulgaria, Estonia, Finland, Greece, Croatia, Latvia, Lithuania, Norway, Romania, Malta, Hungary
€8.90

Switzerland, United Kingdom
€9.90

Your order will be shipped no later than the next working day with DHL from our warehouse in Ockfen (Rhineland-Palatinate). Within Germany, your package should be with you within 2-3 days. Delivery is often the next working day.

The shipping time to other European countries is different. Save a table with defined shipping times (see below)

Germany
2-3 business days

Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech. representative
3 - 5 business days

Italy, Slovakia, Slovenia, Spain, Portugal, Sweden, Ireland
5 - 7 business days

Bulgaria, Estonia, Finland, Greece, Croatia, Latvia, Lithuania, Norway, Romania, Malta, Hungary
5 - 7 business days

Switzerland, United Kingdom
5 - 7 business days

It doesn't matter whether it's a business trip, vacation or other appointments - something can quickly come up and you can't take the desired order. If you still want to secure the wines that are particularly in demand, complete your order and leave us a note in the comment field from which date you can receive the wines. Then we will schedule the shipment accordingly.

By default we ship our wines with UPS. If you would like delivery by another shipping service provider or by express shipping, please ask us and we will inform you about the additional fees incurred.

It is important to us that our Saar wines reach you in the best possible condition. Therefore, in midsummer and winter, we always keep an eye on the temperatures before shipping and only ship the wines when the temperatures allow it again without danger. If you still want immediate shipping (at your own risk), please write us a short note in the comment field.

We deliver to the following countries:

Germany, Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech. Rep., Italy, Slovakia, Slovenia, Spain, Portugal, Sweden, Ireland.

Shipping to other countries is possible on request.

If the wine arrives damaged, please contact our customer service. We will clarify the damage with DHL and arrange a replacement delivery for you or you will receive a credit note.

If DHL tracking fails and your shipment is lost, we will initiate an investigation request for you. In this case, please contact our customer service.

In case of a cork taster, please keep the cork and contact our customer service. After consultation, you can send the cork to our postal address in Bremen. We will then review the case, inform the winery and refund you for the affected bottle.

If the wrong wine is included in your delivery, please contact our customer service directly. Please let us know which wine was missing and which wine was delivered instead. We will then arrange for the correct wine to be shipped and either arrange with you to return the wrong bottle or make you an offer if you wish to keep it.